Privacy

Welcome to word2art. We attach great importance to your personal information privacy. We are also committed to maintaining your trust in us. We promise to take corresponding security measures to protect your personal information according to the mature security standards in the industry.

Please read and understand this policy carefully before using our products and services.

Collect and use personal information

We will collect and use your personal information for the following purposes described in this policy:

1. registration

When you use the word2art platform and services, we recommend that you register a word2art account. During this process, you need to provide us with your mobile phone number and create an account name and password to make full use of all word2art functions.

You can also complete registration through a third party (Google) and authorize us to use your third-party avatar and nickname. If you only need to browse, search and other basic services, you do not need to register a word2art account and provide the above information。

If you provide the following additional information to complete the account information, it will help us provide you with more personalized products or services: your real name, gender, birthday, industry category, occupation, etc. If you do not provide this information, it will affect your use of personalized products or services, but will not affect your use of word2art basic browsing, search, mapping, purchasing and other functions.

The above information provided by you will be used by us during your use of the platform and services. When you cancel your account, we will stop using and delete the above information.



2. Template information display and search

In order to improve our platform or service and provide you with personalized information search and trading services, we will extract your browsing, search and mapping preferences according to your browsing and search records, mapping records, collection records, equipment information, location information, order information, etc., and display and push information to you based on the above characteristics.

If you do not want to accept the commercial advertisements sent to you by us, you can unsubscribe by SMS prompt or other methods provided by us.



3. Provide you with word2art platform services

3.1 Information you provide us

In order to provide you with our products and services, we will record the information you provide, such as the contact name, telephone number, address, etc.

3.1.1 Paid service

Some of our products or services need to be paid to use, such as member services. When you need to use these paid products or services, you need to complete real name authentication as required, including but not limited to identity authentication, otherwise you will not be able to use some of the functions of the platform. Identity authentication requires you to submit your real and valid name, ID card number, mobile phone number, savings bank card number or the information of the bound third-party payment channel.

You authorize us and relevant third parties to use the above information to verify your identity, confirm the transaction, pay and settle, complete the delivery, inquire orders for you, and provide customer service consulting, after-sales service and transaction security. At the same time, we provide legal and compliant invoices for your payment in accordance with the law. When you need an invoice, you need to provide your billing information and the mailing address of the invoice, including your email address and mailing address.

3.2 Information we collect during your use of the service

In order to provide you with services that are more suitable for you and let us understand the use of the template, we will collect and save information about the services you use and the use methods, and associate these information, including:

3.2.1 Equipment information

We will receive and record the relevant information of the device you use (such as device model, operating system version, device settings, unique device identifier and other software and hardware feature information), the location of the device (such as IP address, GPS location, and sensor information such as Wi Fi access point, Bluetooth and base station that can provide relevant information) according to the specific permissions granted by you during the installation and use of the platform.

3.2.2 log information

As for the saving of network logs, for example, your search query content, IP address, editing time of your template, download time, and generated result graph, etc. the result graph may contain the pictures and video information uploaded by yourself.

Please note that separate equipment information, log information, etc. are information that cannot identify a specific natural person. If we combine this kind of non personal information with other information to identify a specific natural person, or combine it with personal information, such non personal information will be regarded as personal information during the combined use.

3.2.3 Your personal information we collected indirectly

We may indirectly obtain the information you authorize to share, including your template making information, transaction information, logistics information, etc., collect your use, download, transaction, payment, logistics and other information, or share your information with the above service providers.

3.2.4 Security and rights protection

In order to improve the security of the services provided by you using the word2art platform, protect the personal and property safety of you or other users or the public from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, and more accurately identify violations of laws and regulations and word2art related agreements, we may use or integrate your account information, transaction information, device information Log information, etc., to comprehensively judge your account number and transaction risk, conduct identity verification, detect and prevent security incidents, and take necessary recording, audit, analysis and disposal measures according to law.

If you think that your relevant rights have been infringed, you can file a complaint and report according to our infringement complaint process. During this process, we will ask you to provide your effective personal identity information and ownership certificate to verify the authenticity of complaints and reports.

3.2.5 Functions necessary to improve our platform and / or services

In order to let you have a better experience, we are committed to continuously improving our services. In the process, we may collect your professional information, template browsing and usage, and your interests for data analysis to form a user portrait and understand the service needs of users. We may also obtain other information about you for the reasonable needs of providing services and improving service quality, including the relevant information you provided when you contacted customer service, the questionnaire response information you sent to us when you participated in the questionnaire survey, and the relevant information we obtained when you interacted with our related parties and our partners. For the information collected from your various devices, we may associate them so that we can provide you with consistent services on these devices. We may combine information from one service with information from other services to provide you with services, personalized content and suggestions. 

3.2.6 Other uses

When we use the information for other purposes not specified in this policy, or use the information collected for specific purposes for other purposes, we will ask your consent in advance.

3.2.7 Exceptions with authorized consent

According to the relevant laws and regulations, your authorization and consent are not required to collect your personal information under the following circumstances:

• Related to national security and national defense security;

• Related to public safety, public health and major public interests;

• Related to criminal investigation, prosecution, trial and execution of judgments;

• For the purpose of safeguarding the major legal rights and interests such as the life and property of the personal information subject or other individuals, but it is difficult to obtain your consent;

• The personal information collected is disclosed to the public by yourself;

• Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels;

• Necessary for signing the contract according to your requirements;

• It is necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and handling the faults of the products or services;

• Necessary for legitimate news reporting;

• It is necessary for an academic research institution to conduct statistics or academic research based on public interests, and when it provides the results of academic research or description to the outside, it carries out de identification processing on the personal information contained in the results;

• Other circumstances stipulated by laws and regulations.

Please understand that the functions and services we provide to you are constantly updated and developed. If a certain function or service is not included in the foregoing description and your information is collected, we will explain the content, scope and purpose of information collection to you through page prompts, interactive processes, website announcements and other means to obtain your consent. If we stop operating the word2art platform or service, we will stop collecting your personal information in a timely manner, notify you of the stop in the form of delivery or announcement one by one, and delete or anonymize your personal information.

Use of cookies and similar technologies

To ensure the normal operation of the platform, we will store a small data file named cookie on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, the platform can store your preferences and other data, so as to help you avoid the tedium of repeatedly filling in personal information and entering historical search content; At the same time, we may also use the above technology to recommend, display and push the content you are interested in. You can manage or delete cookies according to your preferences. Most web browsers have the function of blocking cookies. You can clear all cookies saved on your computer through the browser settings option. However, if you do so, you need to change the user settings each time you visit our website.

In addition to cookies, we may also use other similar technologies on the website. You can manage them through your browser or contact us to make changes.

Sharing, transfer and disclosure of personal information

1. Share

We will not share your personal information with companies, organizations and individuals other than word2art platform service providers, except for the following cases:

• Sharing with explicit consent: after obtaining your explicit consent, we will share your personal information with other parties.

•Sharing under legal circumstances: we may share your personal information according to the provisions of laws and regulations, the needs of litigation dispute resolution, or the requirements of administrative and judicial organs according to law.

2. assignment

We will not transfer your personal information to any company, organization or individual, except for the following circumstances:

• We will transfer your personal information to other parties with your explicit consent;

• In case of merger, acquisition or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to ask you for authorization again.

3. Public disclosure

We will only publicly disclose your personal information under the following circumstances:

• After obtaining your explicit consent;

• Disclosure based on Law: we may publicly disclose your personal information under the mandatory requirements of laws, legal procedures, lawsuits or government authorities.

Personal information protection

1. We have used security protection measures that meet industry standards to protect the personal information you provide, and prevent unauthorized access, public disclosure, use, modification, damage or loss of data.

2. We will use encryption technology to ensure the confidentiality of data and use security protection mechanism to prevent data from malicious attacks.

3.We adopt a strict data use and access system to ensure that only authorized personnel can access personal information.

4.We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless the retention period needs to be extended or permitted by law.

5. The Internet is not an absolutely safe environment, and email, instant messaging, and communication with other users are not encrypted. We strongly recommend that you do not send personal information through such means. Please use a complex password to help us ensure the security of your account.

6. In the event of personal information security incident, we will inform you of the basic situation and possible impact of the security incident, the measures we have taken or will take, the suggestions you can take to prevent and reduce risks, and the remedial measures for you according to the requirements of laws and regulations. We will inform you of the relevant information of the event by mail, letter, telephone, push notice, etc. when it is difficult to inform the personal information subjects one by one, we will take reasonable and effective measures to publish the announcement. At the same time, we will also report the disposal of personal information security incidents according to the requirements of regulatory authorities.

Personal information management

1. Access, modify and delete your personal information

You can access, modify and delete the registration information and other personal information provided by you during the process of using the word2art platform and its services. If you can't achieve it or have any questions, you can contact us according to the contact method to obtain solutions.



2. Change the scope of your authorization

Each service function may require some basic personal information to be completed. In addition, if you want to withdraw your consent to other personal information that we additionally collect, use and disclose, you can contact us through the contact method to withdraw your authorization consent。

When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the personal information processing previously conducted based on your authorization.



3. Cancellation of account

You can cancel or submit a cancellation application by yourself. We will stop providing products or services for you, delete your personal information according to the requirements of applicable laws, or make it anonymous. Your relevant personal information will not be recovered.



4. In response to your above request

For security, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request.

For your reasonable request, we do not charge any fee in principle, but for repeated requests that exceed the reasonable limit, we will charge a certain cost as appropriate. We may refuse requests that are unreasonably repeated, require too many technical means (for example, need to develop new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are very unrealistic.

Under the following circumstances, we will not be able to respond to your request according to the requirements of laws and regulations:

• Related to national security and national defense security;

• Related to public safety, public health and major public interests;

• Related to criminal investigation, prosecution, trial and execution of judgments;

• There is sufficient evidence to show that the subject of personal information has subjective malice or abuse of rights;

• Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations;

• Involving trade secrets.

Minor personal information management

Minors may not create their own user accounts without the consent of their parents or guardians. If you are a minor, it is recommended that you ask your parents or guardians to carefully read this Privacy Policy and use our services or provide us with information with the consent of your parents or guardians.

In the case of collecting personal information of minors by using our products or services with the consent of parents or guardians, we will only use, share, transfer or disclose this information when permitted by laws and regulations, expressly agreed by parents or guardians or necessary for the protection of minors.

Global transfer of personal information

We will store the user's personal information collected in the people's Republic of China (hereinafter referred to as "China") in China in accordance with laws and regulations.

Since we provide products or services through voluntary and servers all over the world, this means that after obtaining your authorization and consent, your personal information may be transferred to overseas jurisdictions of the countries / regions where you use the products or services, or be accessed from these jurisdictions.

Such jurisdictions may have different data protection laws or even no relevant laws. In this case, we will ensure that your personal information is protected equally in China.